Privacy Policy

Last updated: May 2026

Essentia Social Wellness Club ("Essentia", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data Controller

Essentia Social Wellness Club
Baobab Suites, Costa Adeje, Tenerife, Islas Canarias, España
info@essentiawellnessclub.com

2. Data We Collect

We may collect the following categories of personal data:

Identity data: name, surname, date of birth.
Contact data: email address, phone number, postal address.
Health data: relevant health information you voluntarily provide prior to using certain wellness services (treated as special category data with explicit consent).
Booking and transaction data: session bookings, membership details, payment records.
Communications data: messages sent via our contact form or email.
Technical data: IP address, browser type, device information, and cookie identifiers when you use our website.

3. Legal Basis for Processing

Contract performance: processing necessary to manage your membership and bookings.
Consent: marketing communications and processing of health data; you may withdraw consent at any time.
Legitimate interest: improving our services, website security, and fraud prevention.
Legal obligation: compliance with applicable tax, accounting, and regulatory requirements.

4. How We Use Your Data

To process memberships, bookings, and payments.
To communicate service updates and appointment confirmations.
To send newsletters and promotional offers (with your consent).
To improve our website experience and services.
To comply with legal and regulatory obligations.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described above. Membership and booking records are kept for a minimum of five years to meet tax obligations. Communications data is retained for two years. Marketing data is retained until you withdraw consent.

6. Data Sharing

We do not sell your personal data. We may share your data with:

Service providers: payment processors, booking platforms, and email service providers acting as data processors under binding agreements.
Legal authorities: where required by law or court order.

Where data is transferred outside the EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

7. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your data ("right to be forgotten") where no legal basis remains for retention.
Restrict processing while a complaint is investigated.
Data portability: receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@essentiawellnessclub.com. We will respond within 30 days. You also have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es).

8. Cookies

We use cookies and similar technologies on our website. For full details, please read our Cookie Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions, please write to us at info@essentiawellnessclub.com or by post to Baobab Suites, Costa Adeje, Tenerife, Islas Canarias, España.